General Services Administration

Office of Human Resources Management

Job Specifications

Locations

San francisco, CA

Lakewood, CO

Washington, DC

Atlanta, GA

Chicago, IL

Boston, MA

Kansas city, MO

Raleigh, NC

New york, NY

Philadelphia, PA

Fort worth, TX

Tacoma, WA

Salary

$110,000 - $170,000 PA

Published

2 days ago

Type

Full Time

Career Level

Senior Level

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Employee Relations Investigator

As an Employee Relations Investigator in the Workforce Relations Center, OHRM, you will conduct workplace investigations and address employee relations and HR compliance matters. Location of position: Positions may be filled in Washington, DC; Kansas City, MO; Lakewood, CO; Tacoma, WA; Raleigh, NC; Chicago, IL; Fort Worth, TX; Boston, MA; Atlanta, GA; New York, NY; San Francisco, CA; and Philadelphia, PA. We are currently filling one vacancy, but additional vacancies may be filled as needed.


As an Employee Relations Investigator, you will perform the following duties: Oversees complex investigations, providing expert advice to HR professionals and managers, and ensuring that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements. Investigates potential workplace concerns, including violations of agency policies, values and/or applicable laws or regulations. Leads investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations utilizing proven and acceptable investigative techniques and in accordance with GSA policy and procedures. Collaborates with leadership and other HR Specialists to develop strategies and associated action plans to achieve objectives. Provides expert advice and guidance to HR professionals, supervisors, managers, and senior leadership on complex employee relations matters. Evaluates investigative findings and makes recommendations for appropriate employee relations actions and resolutions consistent with applicable policies, employment laws, and regulatory standards. Generates regular reports to highlight key findings, trends, and areas of concern for continuous improvement. Identifies and uses metrics to improve the investigation process, makes recommendations to reduce future similar investigations and associated risks, and maintains accurate and confidential records of investigations, complaints, and compliance activities. Conducts in-person, on-site interviews, if possible, with complainant(s), witnesses, and individuals against whom complaints are filed, to gather and analyze the facts associated with the complaints. Runs document reviews, including the collection, review, and analysis of relevant documents. Prepares comprehensive written investigation reports that clearly identify the issues investigated, relevant policies, findings, and recommendations.


Requirements

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-13 salary range starts at $108,173 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Locality pay will be determined upon selection. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience investigating administrative matters concerning misconduct, harassment in the workplace and other administrative violations of federal and regulatory policies and laws; preparing an investigation plan, developing interview questions, interviewing witnesses, gathering and analyzing physical evidence, and writing comprehensive, legally sufficient investigative reports; collaborating with external stakeholders on all aspects of the investigative process.