PRODUCTION LEAD

SUMMARY

Under the Production Manager and Production Supervisor’s direction, the Production Lead supports daily production operations and contract fulfillment by helping ensure work is completed safely, efficiently, and to established quality standards. This position provides day-to-day guidance to team members, helps coordinate workflow, and supports vocational training and skill development for individuals with intellectual and developmental disabilities. The Production Lead helps maintain a productive work environment while promoting safety, quality, efficiency, and successful workplace participation.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Utilize appropriate methods for working with individuals with intellectual and physical disabilities.
2. Coordinate daily production activities to support contract fulfillment, production goals, customer requirements, and established quality standards.
3. Maintain effective communication with customers and internal departments to support contract requirements, quality assurance, and timely fulfillment.
4. Coordinate inventory control activities, including tracking, staging, material logistics, and documentation related to contract production.
5. Review and complete daily production reports, including production counts, end-of-shift reporting, and other required documentation.
6. Coordinate production processes and workflow to support the timely completion and delivery of products.
7. Monitor workflow and production processes throughout the Employment Resource Center to promote productivity, efficiency, and effective utilization of resources.
8. Monitor compliance with established production policies, procedures, work instructions, and quality standards.
9. Identify opportunities for continuous improvement and provide recommendations to enhance safety, productivity, quality, customer service, and cost efficiency.
10. Assist with the development and documentation of production methods, quality control processes, and recordkeeping procedures.
11. Assist with the development and implementation of tools, jigs, fixtures, and equipment needed to support contract production.
12. Assist with establishing and maintaining production standards and productivity expectations for assigned work areas.
13. Participate in safety initiatives, including Safety Committee activities, and support the implementation of established safety procedures.
14. Coordinate with other departments to support the effective flow and execution of ERC production processes.
15. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
16. May be assigned other duties as needed.

 

SUPERVISORY RESPONSIBILITIES

This position has no direct reports but assists with the oversight and direction of Production Assemblers and Senior Production Assemblers, as well as production operations, and may provide task guidance, training, and direction to volunteers as assigned.

SKILLS REQUIRED

• Ability to communicate effectively with individuals, co-workers, production assemblers, and supervisors, both verbally and in writing.
• Strong attention to detail and ability to identify defects, discrepancies, or process concerns.
• Ability to work independently with minimal direction while remaining cooperative and team-oriented.
• Ability to interpret work instructions, production documentation, package reports, and quality requirements.
• Ability to support productivity, organization, and quality control in a fast-paced production environment.
• Have a positive and enthusiastic outlook.
• Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
• Ability to conduct tasks and successfully perform under critical deadlines.
• Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
• Must possess social perceptiveness to assess and understand others’ reactions and behaviors.
• Must encompass a professional demeanor and model respectful workplace conduct.
• Ability to define problems, communicate concerns, and draw valid conclusions.

 

EDUCATION AND EXPERIENCE

Required: High School Diploma or equivalent.

Required: Two (2) years’ verifiable work experience in a related field such as production, warehouse, or distribution.

Required: Current CPI certification within 30 days of employment

Required: Current CPR and First Aid Certification within 30 days of employment

Required: Certified to operate forklift and pallet jack within 30 days of hire.

Preferred: Previous experience working with individuals with disabilities.          

 

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those a team member must meet to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

• Ability to lift 40 pounds.
• Frequent bending, sitting, standing, lifting, climbing, and walking.
• Ability to tolerate slight to extreme indoor and outdoor temperatures.
• Ability to endure varied noise levels from moderate to loud.
• Ability to tolerate stress and conduct tasks and successfully perform under critical deadlines.